Customer Feedback for Collobos

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Knowledge Base

  1. FingerPrint 1 and 2 

    1. Update Error
    2. Reinstall Links
    3. Uninstall / Reinstall PC
    4. Uninstall / Reinstall Mac
    5. Managing Activation w/FingerPrint 2
  2. FingerPrint Troubleshooting 

    1. 403 Error
    2. Computer Says "Connecting to FingerPrint"
    3. Can't Find Shared/Networked Printers
    4. Computer to Computer Printing not supported
    5. Requires Adobe - Set-up Default Program
  3. Troubleshooting - "I can't see printers on my iOS" 

    1. Troubleshooting Tips
    2. Bonjour Browser
    3. I see printers on one of my devices but not the other
  4. I can see printers on my iOS, BUT... - Local Multicast 

    1. Troubleshooting Tips
    2. Multicast is critical
    3. "Printers Offline"
    4. I Renamed a Printer
    5. Is your ink low?
  5. I can print BUT... 

    1. Font/Sizing is wrong
    2. I can't format the print job
    3. I can't print from a particular App
    4. I get a "PS Error" and a blank page
    5. only prints to Manual Tray
  6. Firewall Help - Specific Mfg. 

    1. Symptoms of a Firewall Issue
    2. AVG
    3. CA - Total Defense
    4. ESET
    5. Kaspersky
  7. Router Help - Specific Mfg 

    1. Symptoms of a Router Issue
    2. Actiontec - Verizon FIOS
    3. AirPort Extreme
    4. Asus
    5. Billion 7404
  8. Printer Help - Specific Mfg. 

    1. Printer Hardware Support - All Mfg
    2. Printers needing reinstall of updated drivers
    3. Canon Pixma MG6120
    4. HP Photosmart Premium 309a
    5. Brother HL 5370DW
  9. Testimonials 

    1. Alan
    2. Andrew
    3. Annika
    4. Brian
    5. Dan
  10. All articles 

    1. Disclaimer/s and info you should know
    2. Troubleshooting Tips
    3. Troubleshooting Tips
    4. Font/Sizing is wrong
    5. Symptoms of a Firewall Issue
    76 articles 

Feedback and Knowledge Base